Contact Us

If you have questions about using Ostinato, are evaluating it for your lab, or need help with your existing deployment, we’re here to help.

All inquiries go through our ticketing system so we can respond efficiently and keep communication organized.

You may also see a chat icon on the bottom right of the site. Chat is available when online, but for anything that needs tracking or follow-up, please submit a ticket so we don’t miss your message.

Sales and Pre-Purchase Questions

Have a question about licensing, deployment options, features, lab integrations, or which license is right for your requirements?

Submit a ticket (mention Sales as the category).
‣ Submit a Ticket

We typically respond within 1–2 business days.

Technical Support

For troubleshooting or technical questions, start with the Community Forum, where many questions are already answered.
‣ Community Forum

Customers with a Pro or Business License may submit a ticket directly (mention Support as the category). Email support for Pro licenses is available for 30 days from purchase.
‣ Submit a Ticket

Documentation and How-To Resources

For tutorials, configuration guides, examples, documentation, and FAQs, visit:

• Guides (How-To Articles)
• User Guide
• FAQ

These resources answer most common questions around setup, usage, and troubleshooting.

Business Information

Ostinato
InstaOffice, 3rd Floor, 301-302
Saket Callipolis, Sarjapur Main Road, Doddakanhalli
Bangalore 560035
India

Media / Collaboration / Other Requests

For speaking, collaborations, or anything that doesn’t fit into the categories above, please submit a ticket (mention Inquiry as the category).
‣ Submit a Ticket